Tuesday, July 6, 2010

Apple Be Lyin', B

For those at home keeping score, Apple went on record numerous times saying the iPhone 4 did not have any reception issues and that it's users were simply holding the phone wrong.  They even downplayed the entire thing by proclaiming that all cell phones are subject to reception issues when the antenna is blocked.  However, they seem to be changing their tune these days because they've not only admitted that there IS indeed a reception issue, but that whole software update BS they spewed at customers to smooth things over won't even fix the issue!  Peep the block quote.
• There is an antenna interference problem when you hold the iPhone 4 in a certain way (the tests by Anandtech and many demonstration videos in the internet show that the signal drop will happen every time when you touch the phone's dead spot, on the left bottom corner).
• One solution is to hold the phone differently, avoiding to touch the left bottom corner of the phone (coincidentally, this is how models hold the iPhone 4 in most of Apple's promotional material).
• The other other solution is to buy a case or one of Apple's $30 bumpers (we are hosting a petition to ask Apple for free cases. You can sign it here).
• The incoming software update will not fix this antenna problem, only change the way the phone displays the available signal, make it more accurate.
Apple can't be serious right now.  Every week they are handing out a different spin on the same story.  First there was no issue.  Second there's still no issue, but they're sending a fix anyway.  Third there IS an issue, and the aforementioned fix WON'T even actually fix it.  Is this how you repay the (ridiculously) loyal people who stand in line for weeks and spend hundreds of dollars at your whim?

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